At The National Keyholders Database, we believe strongly in protecting the privacy of our users’ personal information. This statement describes the privacy practices we apply for the National Keyholders Database service. As part of that, it also expresses our approach to complying with the data protection laws which apply in the United Kingdom. If we change this Privacy Policy, we will notify you of the changed document in the same way as we notify changes to the National Keyholders Database Terms and Conditions.

If you have questions or concerns regarding this statement, you should contact National Keyholders Database's customer service department at mail@nationalkeyholdersdatabase.co.uk.

1. The information we gather and track.

• Information gathered on registration. When you register for the National Keyholders Database service, you provide your name,your email address and details about property which you own or have responsibility for, together with the names and phone numbers of one or more persons who can be contacted in respect of the registered property
• Cookies. We use small files known as "cookies" to enhance users’ experience of the National Keyholders Database service as follows:
• To hold Members’ login information, so that your registered details are displayed when you visit the National Keyholders Database Service. This option can be turned off by switching the "Remember Your Password" option to "No" in Your Details.
• To facilitate optimal use of the National Keyholders Database Service by Members, by means of a temporary "session" cookie. These cookies disappear when the Member’s browser session ends, or if the Member clicks the "logoff" text which appears on the National Keyholders Database service.

2. Sharing and use of information

• The over-riding principles we apply are these:
• We, and (where relevant) our credit card processing agents, will not supply your personal data to a third party for commercial exploitation – thus, you can rest assured that we will not sell the lists of our Members’ email addresses to a third party; and the only circumstances in which we will provide any of your personal data to a third party for non-commercial purposes are those contained in this Privacy Policy.
• Subscriber Information. Once a subscriber registers their information
• Email addresses. We do not directly make your email address available to anyone on any screen of the National Keyholders Database service or to any search account
• Advertising. The National Keyholders Database service does not permit the use of banner advertising by other companies on the web site
• Link page. Our site has a single page displaying links to other companies and organisation who offer support to the National Keyholders Database
• Credit Card information. There has been a lot of publicity about Credit Card security on the Internet so we decided to use Worldpay plc, who operate a secure server, to process our credit card payments. They encrypt Members’ credit or debit card information and authorise payment directly. This means that Members’ credit card details are never revealed to us. Worldpay plc may transfer to, process and hold your credit card information in countries either within or outside the European Economic Area in connection with performing their duties.
• Changes in National Keyholders Database's business. If all of the assets which National Keyholders Database uses to operate its business (or substantially all of them) are acquired by a third party, we may transfer personal data we then hold to that party.
• Place of processing. The personal information held by us is held on and processed by computers situated in the United Kingdom.
  

3. Security

We have security measures in place to protect our customer database and access to this database is restricted to the control rooms of the recognised emergency services The Police,The Fire Brigade and the Ambulance Service and your Local Authority Environmental Health Department using authorised search accounts however, it remains each subscribers responsibility:

• to protect against unauthorised access to Your Details;
• to ensure against use by anyone else of the National Keyholders Database Service through the machine that Member uses while they are "logged on" to the National Keyholders Database Service;
• to log off or exit from the National Keyholders Database Service when not using it; and
• to keep his/her password secret.
  

4. Opt-out policy

• You may have your registration details removed at any time. Contact us at mail@nationalkeyholdersdatabase.co.uk with your email address and we will remove all Your Details.
  

5. Disclosure for legal reasons

We reserve the right to communicate such of a Member’s personal information as we hold to third parties which seek the disclosure of it, and which make a legally-compliant request for its disclosure.

6. Contacting National Keyholders Database

If you have any questions about this privacy statement, the practices of this site, or your dealings with National Keyholders Database, you can contact us at mail@nationakeyholdersdatabase.co.uk. You can also use this address if you wish to request from National Keyholders Database a copy of the personal data we hold about you or a description of that data. Please note that by English law we are entitled to charge you a small sum for providing this information.

7. Links to third party sites

Our site contains links to other sites. National Keyholders Database is not responsible for the privacy practices, or the content, of those web sites.

8. Data Protection Information

You can obtain further information about data protection laws by visiting the Information Commissioner’s website at www.dataprotection.gov.uk. You can search for our Data Protection Notification there, should you so wish.